Multi-system viewing problems -

tadol
tadol
in General

So I may have a slightly unusual setup, but everything WAS working fantastic, but has recently gone bad - I hope some of you may have advice -

I have 3 Mac minis in 3 separate locations - all using Ubiquiti equipment, but one has a fiber connection, one an antenna system connecting to a fiber setup, and one a cell connection. For some time, I was able to view all cameras from our AppleTVs in all three locations, or on our iPhones/iPads, or via the web. But at some point, it all stopped working. I still get emails with motion alerts from all, and all give me a green light for setup of web connection, all have ports 8000 & 8001 open - none of that has changed. but I cannot access any system remotely, even with a web viewer - I can still access my Channels server from any location, on AppleTV or iPads, so that still works -

My initial thought is that an update to the Ubiquiti/Unifi software is the cause, but I cannot figure out what happened there, or how to check it. Any advice about that very welcome. Ben feels I may be better off installing Tailscale, but I didn't have a great experience with that earlier, so I am trying to install the Unifi site to site mesh connection - I think I have everything turned on correctly, but I still cannot access a remote SS server -

Any advice on how to handle this would be greatly appreciated - I'm not even sure where to start at this point, especially since it was all working so well not very long ago -

Comments

  • Mr_C
    Mr_C

    I have 2 SS systems both are also behind Ubiquiti/Unifi. One system the ISP is Quantum Fiber and I can get away with open ports and port forwarding using SS's built in DDNS feature. Works great (with AppleTV and IOS app).

    The second system is also behind Unifi as well. But I have a dual WAN setup with Tmobile Home and Starlink. Tailscale is the answer hands down. You have 2 options here. The 1st is to have the tailscale client on anything that is going to access your system. I find that works great and is very secure. However, you will find that sometimes you need to turn the VPN off on your client device because other things might not work well. Like accessing a captured portal in a hotel or airplane on your device. This does not bother me, but my wife finds it very inconvenient.

    I have discovered the Tailscale's Funnel feature solves this problem very nicely. It works so well, I am planning on updating the 1st system to stop using NAT/DDNS and using tailscale.

    Not sure this helps, but it has been my experience.

  • tadol
    tadol

    Thanks - I will try to understand Tailscale better - it caused some issues with out ChannelsDVR service last I tried, and I guess I would have to add it to every device in each location, which would be quite a job - was hoping it could be handled within the Unifi environment -

  • tadol
    tadol

    OK - quick update - I think I have partially figured out the problem - On earlier Unifi system software, I think I was able to forward ports to more than one IP address. My wired connection is x.10, and my wifi connection is x.129 - previously, 8000 and 8001 were forwarded to both. But I think a software update messed that up, and when I tried to add the x.129 rule, it wouldn't allow me. So I tried changing the existing rule to forward to x.129, and now I can reach the cameras from all devices. I am still confused, since SS web access still says the X.10 address is the way to reach it, but it doesn't, and the x.129 is working, even though its not listed in SS web services - Oh well, at least it works for now -

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