SecuritySpy

Documentation

FAQs
Common questions and answers about SecuritySpy

User Manual
How to use SecuritySpy

Installation Manual
How to set up and install a SecuritySpy video surveillance system

Mobile Apps User Guide
How to use the SecuritySpy apps for iPhone, iPad, Apple TV and Android

Supported Cameras
Which cameras are supported by SecuritySpy

Our Camera Picks
A curated list of recommended IP cameras

System Requirements Calculator
Which Mac is required for your planned system

Web server HTTP/RTSP specification
SecuritySpy's web API

Movie Metadata Specification
Custom metadata added to movies for timing and events

Model Plugin Specification
Get SecuritySpy to run custom CoreML models and stream the output

AppleScript Examples
AppleScripts to control and automate common tasks

Forum

We have a forum where users can ask questions and share experiences.

Contact us

Our email address is support@bensoftware.com and we normally reply to emails within one business day. Please note that we provide support only for SecuritySpy version 6, not older versions - if you own an older version, please consider upgrading. If you are emailing about a problem, please include the following in your email:

• Debug file: open SecuritySpy, click the SecuritySpy menu, and from the Debug submenu, select the option Create Debug File On Desktop.
• Screenshots to demonstrate what you are describing or to show any relevant settings (how to capture a screenshot on your Mac).
• As much relevant additional detail as possible, for example information about your Mac, cameras and network setup.